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Question: Kies Mini will not recognize my captivate.
Kies Mini - 1 (100%)
Kies - 0 (0%)
Total Voters: 1

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Author Topic: Kies Mini Does not Recognize my phone!!!  (Read 7048 times)
AxelMaxwell
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« on: January 25, 2012, 01:57:55 PM »

I'm trying to update to 2.3. My computer will recognize it but Kies Mini still says "Please connect your mobile phone". I've done a factory reset, made sure it was in Kies mode, uninstalled, and reinstalled multiple times, and I am really going crazy trying to update my phone. Samsung said there is no OTA update so I really need help connecting to Kies mini.
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JudyC
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« Reply #1 on: February 02, 2012, 11:38:26 PM »

I'm having the same problem with mini kies. I think I had this problem before but can't remember how to correct it. Hopefully someone will give us a usable tip soon.
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AZTX
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« Reply #2 on: February 03, 2012, 05:20:23 PM »

I'm trying to update to 2.3. My computer will recognize it but Kies Mini still says "Please connect your mobile phone". I've done a factory reset, made sure it was in Kies mode, uninstalled, and reinstalled multiple times, and I am really going crazy trying to update my phone. Samsung said there is no OTA update so I really need help connecting to Kies mini.

A few things that may be of some help:
  • Make sure you are attempting to do the update on a 32 bit system.  Kies Mini can have fits on a 64 bit system.
  • Put your phone in USB debugging mode before plugging the cable in.  Post back if you need directions on how to do that.
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JudyC
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« Reply #3 on: February 03, 2012, 05:58:51 PM »

The frustrating thing about this whole problem is that my husband as an identical Captivate phone and the connection and upgrade went smoothly the first time. Even he couldn't get mine to work. After I set the phone back to factory and tried several other things, it lost the ability to do anything but make and receive calls. I am on my way to replace the phone with something else since this phone has already been replaced once under warranty, repaired once under warranty, and the simm card has been replaced several times. Can you say LEMON?!?
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JudyC
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« Reply #4 on: February 03, 2012, 09:20:06 PM »

I solved my problem by replacing my Captivate with a Motorola Atrix 2. Way cool!
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Njshoremom
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« Reply #5 on: February 15, 2012, 06:42:40 PM »

I had same problem and my phone went brick and than i found another driver did an emergency reset and somehow the upgrade went through after the reset and now Inhabe gingerbread working great ... But what a nightmare
This time was a 64 but windows 7


Sent from my iPhone using Tapatalk
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Njshoremom
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« Reply #6 on: February 15, 2012, 06:44:29 PM »

His upgrade will be android a big phone he likes for his big hands and he likes big texts so iPhone isn't big enough for him, which is fine by me lol I like both.
He can get the new galaxy phone when he feels the need lol now hea having fun w the updated software lol


Sent from my iPhone using Tapatalk
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