Need some help, I cannot get my phone to be recognized by my pc via usb
Iv tried three windows XP machines up here at work..none of which recognize it as a device, windows dosnt even try to get it drivers for it.
Iv tried my home laptop which is windwos vista, same thing... nothing happens..I plug it in and nothing ...windows dosnt do anything.
Now.. on ALL these machines I have installed kies mini(did the restart) Iv also installed the drivers for the Captivate from the samsung website, still nothing... computers dont see it. Iv also tried to use the standard kies as well as using that programs "reinstall driver" function..nothing.
Iv tried USB debugging mode, does nothing, Iv tried setting up the USB on connect to every option there is..nothing
My phone is not rooted, I had launcher pro on it but it was just on it and only used once, so I deleted it...to see if that was the problem...nope
Iv searched the web for the same issue and tried out the fixes here..nothing.
I attempted to talk to samsung tech support, they told me that I need to do a master reset of my phone to get the PC to recognize the phone...is this true?..it seems like my last option.