So I have searched the forums, and my problem seems to be very specific.
I tend to use 700-800 MB a month (at least following the past 2.5 years) and nothing has changed. This morning I woke up to a text message that I had reached my limit. But wait, my cycle started on the 2nd and I have the 2GB plan. Something is up.
I check online and I'm at 4806/2048 MB. Holy ****! I call up Customer Service and they go over with me that Monday, this past Monday, at 12am I used 2.5 GB in a transfer. Then the same day around 2pm, I used another 1.5GB.
He had me go to the Data Usage Calculator on the site and we slid up all the sliders, and that would put max at 28GB/mo. Well, if I follow this chunk random usage, I will be at a minimum of 25GB this month.
I have wifi at home and at work. This weekend, I only used my phone for email and texting--so it wasn't catchup from the weekend. And the entire day I was at work with my phone charging (lol).
WTF? Is there any way to figure out in my phone what was going on that it sent that much info? A log file somewhere of what my phone was doing?
I came from an Eternity as many of you have.
Can anyone lend me a hand?
Thank you for your time!
~mae