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Author Topic: problems with freezing  (Read 8248 times)
hendowifey25
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« on: August 26, 2010, 12:14:04 AM »

my phone has started acting crazy lately...
any suggestions would much appreciated .Happy
- when i try to log into my email via the app originally placed on phone it tells me my email is locked  and my password is wrong. If i get on my computer and log in it allows me so it has to be the phone.
- it randomly shuts off alot lately
- when i can log into my email it doesnt load or when it does load it freezes or loads really slow. and its not like once the page loads you can scroll up and down easily it stays slow the entire time.
- it sometimes just lights up by itself. weird. and i have no notifications.
- my myspace wont let me scroll at all. I tried deleteing the app and redownloading it but still a no go. it worked great until i did the update for it.
- when certain people try to call my phone it tells them my number is not in service. i had my iphone for 3 years and never had a problem like that. i get this phone and noone can seem to get through.

 THESE ARE JUST I DONT KNOW HOW TO DO THIS PLEASE HELP QUESTIONS
- i know with my iphone i could hold down two buttons and take a picture of whatever was on the screen.. Can i do that on this one? like copy whatever is on my screen??? like if im on facebook to take a pic of another pic to save it to my phone?
- can i change the format of my camera instead of haing to push that little camera button ? how can i save my pics and all my stuff like music on my computer? and how can i download movies on my phone? PLEASE HELP>>>>
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MommehK
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« Reply #1 on: August 26, 2010, 10:48:25 PM »

Okay, deep breath because it's just a phone and it can be fixed...even if it's by replacing it. Happy


1. What kind of email are you trying to access via the email widget?  If it's hotmail/gmail/yahoo/web-based, have you tried accessing it in the browser?  Did you appear to have any issues while setting up account access the first time you used the email widget?  (I'm also assuming you're talking about the email widget on the home screen and not an actual gmail "app").

2. (Not trying to sound like customer support)....but have you laid your phone down on a table that could have possibly been wet?  I have seen/heard a report where some moisture/liquid apparently got inside the vents on the back of the phone and boo-booed the phone.

3.  Keep in mind that any "app" that takes you to a website is just a redesigned shortcut/"skin" for that website.  If you have a myspace "app" that doesn't seem to be working quite well, use the browser and load myspace from there.  (Side rant:  the Facebook app SUCKS, loading it via the browser forces the same view as the app, unless you hit the "full site" link at the bottom.)

4. If callers are getting a not-in-service message on your phone, that's an AT&T question.  Sorry, no guesses on that one.

5. If you are on FB and want to save a pic to your phone, press a "long-touch" on the pic (like a profile pic)...it'll take you to their profile album.  "Long-touch" one, and it'll come up in like a slideshow view on your phone.  Long-touch it again, and it'll give you a save option.

6. Please elaborate on "change the format of my camera".  What's the "little camera button" you're referencing?  Are you talking about the camera app icon, or the actual camera button on the camera screen you have to push to take a picture?

7.  Pics/music/movies etc to/from Captivate/computer:  Info is here:  http://www.samsungCaptivateforum.com/samsung-Captivate-how-to/usb-connection-failure-to-pc/


Mk
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« Reply #2 on: August 29, 2010, 12:35:28 PM »

my phone has started acting crazy lately...
any suggestions would much appreciated .Happy
- when i try to log into my email via the app originally placed on phone it tells me my email is locked  and my password is wrong. If i get on my computer and log in it allows me so it has to be the phone.
- it randomly shuts off alot lately
- when i can log into my email it doesnt load or when it does load it freezes or loads really slow. and its not like once the page loads you can scroll up and down easily it stays slow the entire time.
- it sometimes just lights up by itself. weird. and i have no notifications.
- my myspace wont let me scroll at all. I tried deleteing the app and redownloading it but still a no go. it worked great until i did the update for it.
- when certain people try to call my phone it tells them my number is not in service. i had my iphone for 3 years and never had a problem like that. i get this phone and noone can seem to get through.

 THESE ARE JUST I DONT KNOW HOW TO DO THIS PLEASE HELP QUESTIONS
- i know with my iphone i could hold down two buttons and take a picture of whatever was on the screen.. Can i do that on this one? like copy whatever is on my screen??? like if im on facebook to take a pic of another pic to save it to my phone?
- can i change the format of my camera instead of haing to push that little camera button ? how can i save my pics and all my stuff like music on my computer? and how can i download movies on my phone? PLEASE HELP>>>>

I'd reccomend quickly running it by ATT and telling them/showing them. I'm sure they could either help you, or replace it.
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