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Author Topic: Captivate Shut Down When Charging  (Read 2280 times)
sean_whx
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« on: February 22, 2011, 11:47:15 PM »

I got my phone yesterday. When I charge it via the wall socket, the screen turned black automatically and the phone was not responding to any action at all. It seems like it totally SHUT DOWN itself. I couldn't even start it using the Lock/Unlock button.

I tried to call my number from another phone and it directed me to my voice mail. I have no idea what's going on here.
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Punisher
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« Reply #1 on: February 23, 2011, 02:16:10 PM »

have you tried to pull the battery put it back in and restart it? could be a one time only thing
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Captivate Shut Down When Charging

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sean_whx
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« Reply #2 on: February 23, 2011, 10:38:58 PM »

Thanks for your reply.

I tried many times but it didn't work. Now, I cannot even start my phone no matter what I do. When I charge it, the phone got quite hot. I am guessing there is something wrong with the charger or the battery.
I have to have my phone returned. Cannot live with a phone like this.
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