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Author Topic: Where are my contacts?  (Read 1757 times)
life is good
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« on: December 21, 2010, 11:08:41 AM »

I had to have my Captivate replaced yesterday because of water damage...don't ask!  When the salesperson put the SIM card in there were NO contacts on it.  What happened to them is the question of the day.  There was a question at the start up of the phone about saving them to the google account or somewhere in AT&T.  Well, I have no idea where I saved them to when I got the phone last month and I don't even know what the salseperson did at the store today!  I checked google and they are not there.  How and where is this AT&T thing?  Please tell me that they are there and how to get them!!!!  I am so bummed that I have to go through figuring out all the stuff that I had finally figured out, but now I have no contacts!  Life is not good, please help!



Mk edit:  Post subject clarification
« Last Edit: December 21, 2010, 03:22:03 PM by MommehK » Logged
life is good
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« Reply #1 on: December 21, 2010, 01:32:29 PM »

Please disregard this post.  I went back to Radio Shack and they got the contacts off of my phone.  I still do not understand this gmail contact list though because even though the contact is on my phone now it is not on the gmail contact....????  I am determined to figure this out!!!
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swellthekitty
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« Reply #2 on: December 21, 2010, 03:59:48 PM »

So there can be multiple contacts from different sources on the phone i.e. the SIM card, the phone's memory itself, and your gmail account associated with the phone.  If the contacts on the phone were not synced with your gmail account, that would explain why they are not showing up.
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« Reply #3 on: December 21, 2010, 04:34:29 PM »

I finally have all the contacts in place.  Now I want to make sure that they are synced with the google account, but for the life of me I can not figure this out.  When I go to the google contact list there are no phone numbers on there.  The guy at Radio Shack said that they are there they are just buried and may be hard to locate.  He was right.  He also said something to me about exporting the contacts to the SD card - I did that, but now can't figure out how to get them to the computer...  Yikes, this day isn't going as I had planned!  Can anyone help?
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